Frequently Asked Questions

 

What do your Offices and coworking spaces include?

Business Grade Internet
You can be assured the internet is very fast and equally reliable. Your office has hard-wired (Ethernet) connections, as well as access to Wi-Fi. Private IP addresses and server storage (when available) are available at an additional cost.

Meeting Room Time
Many of our plans also include meeting room time which is available for same day bookings up to two hours free of charge. Larger boardrooms, training rooms, and conference rooms are available at an additional cost.

Modern Furniture
Dedicated Desks and Private Offices include desks, chairs, and lockable filing cabinets.

Printing, Copying and Scanning
Each of our business center locations has at least one multi-function copier where you only pay for what you use.

Amenities and Extras
Each of our different locations has a unique style and feel, from corporate to casual and everything in between. Some locations feature ping pong and pool tables, draft beer taps, meditation rooms to video conference rooms, and business boardrooms.

 

What is a Hot Desk?

A hot desk is a shared workspace in a common area. When you purchase a Hot Desk, there is no need to reserve a particular workspace each day; you can come and go as you see fit and use any available desk.

 

What is a dedicated desk?

A dedicated desk is an assigned desk space in a large open area or enclosed office shared with other members. This dedicated space comes with a lockable filing cabinet for your personal belongings. Desktops may be set up and left overnight.

 

What is a Private office?

A private office is fully enclosed, lockable office space. Your company can add on more offices as you grow.

 

What is a day office?

A day office is essentially a private office which is fully enclosed, lockable office space which is available for day use only. Generally the office is available to you anytime between 08:30h to 17:00h daily. Show up anytime with your laptop and briefcase or backpack and get down to work! You may not leave your belongings overnight.

 

Do you really offer month to month plans?

Yes! Our flexible month-to-month commitment provides you with the stability of an office along with the flexibility you need to grow your business. For example our flexibility allows you to upgrade your office to a larger suite through-out any or our terms with just 30 days-notice. 

 

What if i want a a dedicated desk or private office for more than 30 days, on a longer term lease?

If you’re looking to schedule a start date on a longer timeline just let us know! We’re happy to discuss all your options with you.

When are you open? What are your business hours?

Staffed hours vary between our different locations however the times are generally between 08:30h to 17:00h local time Monday through Friday. For members with Hot Desks, Dedicated Desks, or Private offices, your home location(s) is accessible by key card 24/7.

 

Can I pop by or do i need an appointment for a tour?

Tours must be scheduled in advance. Give us a call or email us for your private tour.

 

Am I able to transfer and move to another location?

Yes! If the building of your choice has availability, we will work with you to organize a seamless transfer to the building of your choice.

 

My company has outgrown it's current space, do you build spaces for teams larger than 12 people?

Yes! We offer custom built spaces for teams of 12 or more. 

 

YOU CAN ALWAYS CALL US ANYTIME DAY OR NIGHT 24/7/366 TO GET HELP FROM A PROFESSIONAL LEASING AGENT RIGHT AWAY
1.416.613.9681 | 1.866.481.2327