Frequently Asked Questions

 

How Does this work, how Do You Get The Best Prices and Terms?

Relationships and volume! By working with over 323 different landlords, property managers, and dedicated office providers such as Regus, WeWork, No18, and Spaces we are best able to leverage our network and our huge volume to help get you better prices and terms than if you walked in off the street and called them directly.

Think of it this way, would you expect to get a better deal by renting a single 3 person office suite by yourself or would we in renting 20 suites within a week?

Can I contact the property managers whom you work with directly?

Of course you can, however you will likely pay a higher price. Also instead of having a single point of contact for all locations, you will need to make multiple contacts to different landlords, real estate agents, and property managers separately, and on your own time.

How much does your service cost?

There is no cost to you for our service! The landlords and property managers pay to advertise with us.

What do your Offices and coworking spaces include?

Business Grade Internet
You can be assured the internet is very fast and equally reliable. Your office has hard-wired (Ethernet) connections, as well as access to Wi-Fi. Private IP addresses and server storage (when available) are available at an additional cost.

Meeting Room Time
Many of our plans also include meeting room time which is available for same day bookings up to two hours free of charge. Larger boardrooms, training rooms, and conference rooms are available at an additional cost.

Modern Furniture
Dedicated Desks and Private Offices include desks, chairs, and lockable filing cabinets. You may take suites furnished with our line-up, or you may bring in your own furniture’s.

Printing, Copying and Scanning
Each of our business center locations has at least one multi-function copier where you only pay for what you use.

Amenities and Extras
Each of our different locations has a unique style and feel, from corporate to casual and everything in between. Some locations feature ping pong and pool tables, draft beer taps, meditation rooms to video conference rooms, and business boardrooms.

What is a Hot Desk?

A hot desk is a shared workspace in a common area. When you purchase a Hot Desk, there is no need to reserve a particular workspace each day; you can come and go as you see fit and use any available desk.

 

What is a dedicated desk?

A dedicated desk is an assigned desk space in a large open area or enclosed office shared with other members. This dedicated space comes with a lockable filing cabinet for your personal belongings. Desktops may be set up and left overnight.

 

What is a Private office?

A private office is fully enclosed, lockable office space. Your company can add on more offices as you grow.

What is a virtual office?

A virtual office is a business mailing (not a PO Box) address in prime location allowing you to establish a presence anywhere in the world. This way you can establish your business in a prime location at minimal cost while meeting business regulatory requirements by having a fixed address.

 

What is a day office?

A day office is essentially a private office which is fully enclosed, lockable office space which is available for day use only. Generally the office is available to you anytime weekdays between 08:30h to 17:00h. Show up anytime with your laptop and briefcase or backpack and get down to work! You may not leave your belongings overnight.

How long can I work in a day office? Check-in 08:30-17:00h daily. You can stay until 08:00h the next morning, but you have no in and out access after the elevators lock at 17:00h.

What happens if I run out of days? Can I buy more days within the month? You can then reserve per normal, pay by hr or by day rate, each location has its own pricing.

What happens if I don’t use my days? Do they carry over to the next month? Days do not carry over, any time not used is forfeited.

What is the parking situation, do you have free parking? Parking is not guaranteed as we do not own any parking facilities. Many locations have free parking, many do not. You would need to do some research before hand to ensure you go to a location that has free or pay parking. You can ask your leasing agent for any location of specific interest.

Do any private day offices have windows? Yes all locations have variety of options.

What is Per Person Pricing? Do I need to pay for each person in the office?

No, you do not need to pay for the number of people you will have working in your office. The per person pricing is simply a method of estimating the cost of an office for the size you are looking for. For example, a private office suite with 4 desks might be listed as $401 per person per month ($401 x 4 = $1,604/month). But if you wanted to staff your suite with more or less people you’re welcome to do so.

What are the sizes of the small office suites?

All private offices start at around 100 sq can range up to 400+. Admin furniture placement is key, and we specialize in optimizing your needs based on your budget and wants. A good rule of thumb to follow if you need a “square foot” cross reference is 32 sq = 1 persons with a 4-foot desk, an executive Chair and guest chair. A 100 sq office is a “comfort” solution for 1 with options for larger furniture or “compact” solution for 2 to 3 people utilizing our smaller furniture inventory options.

 

Do you really offer month to month plans?

Yes! Our flexible month-to-month commitment provides you with the stability of an office along with the flexibility you need to grow your business. For example our flexibility allows you to upgrade your office to a larger suite through-out any or our terms with just 30 days-notice. 

 

What if i want a a dedicated desk or private office for more than 30 days, on a longer term lease?

If you’re looking to schedule a start date on a longer timeline just let us know! We’re happy to discuss all your options with you.

When are you open? What are your business hours?

Staffed hours vary between our different locations however the times are generally between 08:30h to 17:00h local time Monday through Friday. For members with Hot Desks, Dedicated Desks, or Private offices, your home location(s) is accessible by key card 24/7.

 

Can I pop by or do i need an appointment for a tour?

Tours must be scheduled in advance. Give us a call or email us for your private tour.

 

Am I able to transfer and move to another location?

Yes! If the building of your choice has availability, we will work with you to organize a seamless transfer to the building of your choice.

 

How can you help find me the perfect office space?

Our Professional Leasing Agents consider several factors when tailoring your search such as;

  • Budget

  • Do you need space just for yourself or something larger for a team and staff

  • Do you need storage space or parking

  • Do you need a full time office or something part time

  • Do you need a central location or access to multiple locations in a city or neighborhood

Why SHould i consider a flexible office space?

A conventional lease typically last five, ten years or more. In addition the construction, renovation, furnishing, taxes, maintenance and insurance costs would be your responsibility as separate expenses on top of the rent. With a flexible office space you can rent for as little as one month and keep your costs low as you grow your business into a larger space.

My company has outgrown it's current space, do you build spaces for teams larger than 12 people?

Yes! We offer custom built spaces for teams of 12 or more. 

 

YOU CAN ALWAYS CALL US ANYTIME DAY OR NIGHT 24/7/366 TO GET HELP FROM our client concierge team RIGHT AWAY
1.416.613.9681 | 1.866.481.2327